Last updated: 10th October 2025
Mazal CRM (“Mazal”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, applications, and related services (collectively, the “Service”).
By accessing or using the Service, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, password, company name, and other information you provide during sign-up.
- Usage Data: Interactions with our Service, including pages viewed, features used, and time spent.
- Technical Data: IP address, browser type, device identifiers, operating system, and cookies.
- Communications: Information from messages, support requests, or feedback.
- Payment Information: Limited billing information processed via third-party payment providers (we do not store credit card numbers).
2. How We Use Information
We use collected information to:
- Provide, operate, and maintain the Service.
- Improve user experience and develop new features.
- Communicate with you regarding updates, security alerts, or marketing (where permitted).
- Ensure platform security and detect/prevent fraud.
- Comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyze traffic, and personalize content. You can control cookies through your browser settings, but disabling them may affect certain features.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Trusted vendors providing hosting, analytics, payment processing, or communications.
- Legal Authorities: When required to comply with applicable laws or protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or asset sale.
5. Data Security
We use industry-standard security measures to protect your data. However, no system is completely secure. You use the Service at your own risk.
6. International Data Transfers
Your data may be processed outside your country of residence. We take appropriate steps to ensure compliance with applicable data protection standards when transferring data internationally.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing.
- Withdraw consent (where processing is based on consent).
- Request data portability.
To exercise these rights, contact us at: info@getmazal.com
8. Retention
We retain data as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce agreements.
9. Third-Party Links
Our Service may contain links to external sites. We are not responsible for their content or privacy practices.
10. Policy Updates
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact Us
For any questions or concerns about this Privacy Policy, contact us at:
📧 info@getmazal.com